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At Prime Telecom, we prioritize providing efficient and transparent shipping services to our customers. Our shipping policies are designed to ensure a smooth and satisfactory experience for all. We offer a variety of shipping methods, including standard and express options, to accommodate different needs and preferences. Shipping costs are determined based on factors such as the shipping method selected, package weight, and destination address, with customers informed of these costs during checkout.

Usually we ship the orders on the same day, orders received till 2:00 PM will be shipped on the same day, orders received after 2:00 PM will be shipped on the next working day. In any case we will ship your order within 48 hours. For Customer living in Metros and Tier-1 cities products will get delivered within 5 working days, and for the rest of India they make take up-to 7 working days.

Please note our shipping policy as follows:

However in some cases, we may take longer, up to 3 working days, to ship the order. We ship on all week days (Monday to Saturday), excluding Sunday & public holidays. To ensure that your order reaches you in the fastest time and in good condition, we only ship through reputed courier agencies While we strive hard to deliver on time, due to the load with the couriers, estimate a delay of 0-2 days. While we shall endeavor to ship all items in your order together, this may not always be possible due to product characteristics, or availability. If you believe that the product is not in good condition, or if the packaging is tampered with or damaged, before accepting delivery of the goods, please refuse to take delivery of the package, and call our Customer Care OR Chat Over Whatsapp @ https://wa.me/919090301090, mentioning your order reference number. We shall make our best efforts to ensure that a replacement delivery is made to you at the earliest. Please note all items will be shipped with an invoice mentioning the price, as per Indian Tax Regulations. Prime Telecom is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 3 working days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation. Delivery of all orders will be to registered address of the buyer as per the credit/debit card only at all times (Unless specified at the time of Order).

For any inquiries or concerns regarding our shipping policies, please reach out to our customer support team. Thank you for choosing Prime Telecom.